Co-creating Value with Stakeholders

To realize the Group’s vision, co-creating value through collaboration and cooperation with a wide range of stakeholders is essential.

From the perspective of delivering value to people facing illness, the Group identifies its key stakeholders. Through the Group’s value chain, we continuously evolve the way we work together with these key stakeholders.

In particular, we believe that in order to continue creating life-changing value that makes people facing illness smile, it is necessary to listen carefully to their voices at various stages of the value chain. This idea is illustrated in the figure.

Under the concept of Patient Centricity, we will create value together with our stakeholders.

Our Key Stakeholders and Communication Opportunities

People facing illness: Patients, caregivers, patient communities、Healthcare professionals. Life-changing value, Patient-centric. Employees: Employees. Engagement, Skills development. Business partners: Partners (suppliers and distributor), Research, Development, and Sales Partners. Equitable business transactions, Co-creation of life-changing value. Capital providers: Shareholders / investors. Increase corporate value, Shareholder returns. Policymakers, industry associations: Central and local governments, Regulators / payers, Industry associations. Improving QOL of patients by providing appropriate medicines, Maintain and improve the public health care system. Community, Environment: Communities, Future generations / environment.Coexisting with local communities, Reducing environmental impact

You can see this table by scrolling horizontally.

Stakeholders Main communication opportunities and frequency
Patients, caregivers, patient communities
Disease and health information websites
Ongoing
Medical information contact center
Ongoing
Patient advocacy activities
Ongoing
Healthcare professionals
Medical websites
Ongoing
Medical information contact center
Ongoing
Publication of medical findings in journals and at conferences
Ongoing
Communication via MR/MSL
Ongoing
Employees
Internal intranet
Ongoing
Whistleblowing system*1
Ongoing
Awards for employees
1 time
Employee engagement survey
1 time
Interviews with superiors and team members
Ongoing
Labor-management talks
Ongoing
Partners
(suppliers and distributor)
Supplier briefings
1 time
Sustainable procurement questionnaire
1 time
Collaboration on business transactions
Ongoing
Research, development, and sales partners
Partnerships in pharmaceutical research and development
Ongoing
Shareholders / investors
General meeting of shareholders
1 time
Financial results briefings
4 times
IR events for R&D and sustainability topic
3 times
IR interviews with the CEO
35 times
IR interviews with management
13 times
IR interviews by officer in charge of IR
163 times
Central and local governments, regulators / payers, industry associations
Advocacy and collaboration through industry bodies
Ongoing
Communities
Initiatives to support communities
Ongoing
Dialogue with local residents
Ongoing
Future generations / environment
Initiatives to support communities
Ongoing
Climate change response and other environmental measures
Ongoing
  • *1
    The Company has also established a whistleblower system for stakeholders as part of its grievance mechanism.

Links between stakeholders and the value chain

To realize the Group’s vision, co-creating value through collaboration and cooperation with a wide range of stakeholders is essential.

In particular, we believe that in order to continue creating life-changing value that makes people facing illness smile, it is necessary to listen carefully to their voices at various stages of the value chain. This idea is illustrated in the figure.

Under the concept of Patient Centricity, we will create value together with our stakeholders.

Initiatives and Industry Associations

Through our involvement in initiatives and industry associations, we understand the demands of our stakeholders and apply them to our group's business activities. In addition, through collaboration with initiatives and industry associations, we will address social issues that are difficult for individual companies to resolve on their own.

Initiatives

Participation as Kyowa Kirin
  • Task Force on Climate-related Financial Disclosures (TCFD)
  • World Anti Doping Agency (WADA)
  • Pharmaceutical Supply Chain Initiative (PSCI)
Participation as the Kirin Group
  • The United Nations Global Compact*
  • RE100
  • Science Based Targets initiative (SBTi)
  • *
    The Kirin Group, to which our Group belongs, has announced participation in the United Nations Global Compact since September 2005. As a member of the Kirin Group, we observe the 10 principles of the United Nations Global Compact, which address human rights, labor, the environment, and anticorruption

Industry Associations

  • Japan Business Federation
  • FPMAJ (The Federation of Pharmaceutical Manufacturers' Associations of JAPAN)
  • JPMA (Japan Pharmaceutical Manufacturers Association)
  • PMAT (The Pharmaceutical Manufactureres' Association of Tokyo)